Extra Measures Taken For Fearful Patients’ First Visits

Posted on Aug 06, 2013 by William J. Claiborne, DDS MS

At our periodontal office, we feel all of our patients are special. However, we understand that some have special needs, such as those who have dental fears or severe dental phobias. As a specialty practice who helps restore people to healthy, confident smiles, we understand how fear can prevent adults from receiving the dental care they need. For this reason, we’ve incorporated extra steps on their behalf to make their first visit especially comfortable and less intimidating.

One measure is to ensure waiting time is kept to a minimum. Although we occasionally have unexpected delays, we have an excellent reputation for running on schedule and keep a close eye on this, in particular, when a fearful patient arrives.

For some patients, we can begin with a comfortable conversation in our Consultation Room. This is away from the clinical side of the practice so there are no noises or smells that will add to a newcomer’s anxiety. This room has no treatment chairs or instruments. We simply begin with a friendly conversation and discuss your concerns and what you’d like to accomplish with your oral health. I’ll explain our comfort options and answer your questions thoroughly.

When patients are seen, we can provide relaxation medication so, by the time you arrive, you’ll be in a very relaxed state. As much as is practical, we keep tools and equipment either covered or removed until you are in a totally relaxed state. We apply numbing medications to the areas being treated after you are in this tranquil state. Throughout your care, you are monitored by a trained staff member to ensure your safety and comfort. Afterward, you will likely have little or no memory of your treatment.

In many cases, patients return to us feeling they need no additional medications for treatment other than standard numbing. They realize we will not hurt them, knowing their comfort here is a priority.

For more about regaining a healthy smile, call (828) 274-9440 and speak with a friendly staff member. She can also arrange a consultation appointment so we can meet personally.