We Make Your Comfort A Priority At Every Visit

Posted on Jul 10, 2018 by William J. Claiborne, DDS MS

As a periodontal specialist, I’ve always been proud to combine specialized skills with a commitment to exceptional care that creates healthy smiles. I am also committed to performing procedures to the highest degree of patient comfort – regardless of the treatment.

Dental care – of any type – can be provided without the patient experiencing pain. For some people, an unfortunate experience in the past can create a road block to achieving and maintaining good oral health and a smile they are proud to share.

We all have reactions to certain things that are automatic. For example, when some people see a wasp, they may have a sudden urge to flee. Other people may react to seeing a wasp by swatting it away. The same is true for dental fear. Different people have different reactions.

Some of our patients are relaxed from the moment they walk in our office and throughout treatment. Others are fine until they are seated in the treatment chair and then experience some anxiety (which is often overcome once numbing medications have taken full effect). Still, others are nervous and uneasy the entire time.

And, while a painful experience in the past may be the root source of dental fear, some people have no idea how their fears originated. Others have uneasy feelings that are triggered by certain smells and sounds common to a dental office. People with fear or anxiety often experience sweating or a more rapid heartbeat, many for unknown reasons.

If you experience negative feelings associated with dental visits, there is nothing ‘wrong’ with you. We all have individual response systems that can create feelings of vulnerability. Some people even perceive pain before they are touched.  This can cause people to avoid dental care – some for decades.

Here, we are a judgement-free zone. We do not lecture patients or judge them for avoiding dental care. We know it is not the way that people want to be, especially when dental fear is the catalyst of otherwise healthy adults who have developed oral decay, periodontal (gum) disease, or experienced tooth loss.

Unfortunately, it’s not just a smile that suffers when oral bacteria run rampant. Periodontal (gum) disease is an inflammatory disease. This potent bacteria can enter the bloodstream through tears in weakened gum tissues, triggering inflammatory reactions elsewhere in the body.

The bacteria of gum disease has been associated with heart disease, stroke, high blood pressure, memory loss, arthritis, diabetes, preterm babies, some cancers, Alzheimer’s disease, and impotency. As research continues, new associations are coming to light at an alarming pace.

Our comfy reception area

Our entire team makes patient comfort a priority at every visit. You’ll notice the difference from the very first time you enter our office – from the reception area that pampers you to the staff who greet you. Our patients are offered a selection of gourmet coffees and enjoy cable television and WIFI connection during brief wait times.

We also offer a private consultation room where patients can freely discuss concerns and preferences. During these sessions, we explain treatment options and answer your questions in a living room type setting. This allows patients to learn about individualized care recommendations without the need to be seated in a treatment chair.

Enjoy beautiful, relaxing views from our surgical suite.

Even our surgical suite provides a unique setting. A large window provides beautiful mountain views, which our patients find very soothing. For added comfort and relaxation, we offer oral sedation or I.V. sedation (twilight sleep) for most procedures for those who want or need these options.

Both sedations are administered to the highest standards of safety possible. Our sedated patients are closely monitored throughout treatment with advanced safety equipment and trained professionals.

Oral sedation is a pill that helps patients relax. It also has an amnesiac effect, leaving most with little or no memory of treatment afterward. I.V. sedation places the patient in a deeper sedative state, also erasing memory of the procedure. It is administered by a highly-trained doctor of anesthesiology for optimal comfort and safety.

Our entire staff are committed to extending patients a sincere level of compassion and commitment to exceptional care. While the doctors on our team are all top-notch, I must admit that our staff members are the aces when it comes to making patients feel truly pampered.

When patients realize our goal is to provide optimal care and complete comfort, they relax. This instills a sense of trust, which we believe is the very foundation for a patient who releases fear and anxiety and no longer feels the urge to avoid dental care.

We know that patients who are ‘afraid’ of dental care truly desire healthy, confident smiles. By helping to remove the basis of their fear, they are able to achieve that, often overcoming their fear and sense of dread for good.

If you or someone you know has fear that has prevented needed or desired dental care, schedule a consultation appointment. This will take place in our private consultation room. Here, we can discuss your needs and concerns and have your questions answered thoroughly. You can then determine what pace is best for you.

Call 828-274-9440 to learn more. Our friendly staff will make you feel good from the very first call! If fear has kept you from achieving the healthy smile you desire, or if you know someone who avoids dentistry because of fear, your very first conversation will hopefully be the beginning of a lifetime of confident smiles!

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